Jamaica

Jamaica post has informed that a strike by air traffic controllers was called on Thursday 12th of May 2022. The strike led to disruption of mail operations and flight cancellations. As a result, this may impact the delivery of items destined for Jamaica. An update will be provided once this becomes available.

Fiji

Fiji post has provided an update that services have returned to normal as of the 1st of May 2022.

Bulgaria

Bulgarian post has informed that they are still experiencing the IT issues that have been ongoing since the 16th of April 2022, due to a cyberattack. Currently, the IT systems still remain down. As a result, the post will not be able to provide tracking details and is unable to meet delivery standards until the IT systems operation has resumed. The post is continuing to work to resolve this issue and we will provide an update once this becomes available.

New Zealand

New Zealand post have updated that they are experiencing delays of up to 3 days for mail items, due to precautionary maintenance on their electric mail buggy fleet. The post has also updated that they are experiencing delays of up to 2 days for parcel delivery in Wellington, Waikato, Hawkes Bay and Palmerston North, the West Coast, Invercargill, and Dunedin. Delivery delays of up to a day should also be expected for parcels being sent across the rest of country.

Panama

Panama Post has updated that all of their processing facilities are operating under normal working hours but subject to special measures established by the Ministry of Health of Panama. As result it is unable to guarantee delivery standards until further notice.

Jamaica

Jamaica Post has informed that their international mail processing centre has been experiencing IT issues affecting connectivity and customs-related procedures, since 25 April 2022 which has prevented the processing of International Mail. As a result, delays should be expected to items destined for Jamaica.

Indonesia

Indonesian Post has updated that covid-19 restrictions are still in place and as a result, the post is still not able to meet delivery standards until further notice.

Canada

Please be advised that as of June 17, 2022, Canada Post is no longer providing Electronic Undeliverable Publication Return (UPM) Service.  If you would like to continue to receive returns for your Canada Publication Mail, please reach out to your Sales and/or Customer Service Representative to discuss available options.

New Zealand

New Zealand Post has updated that customers should expect delays of between 7-10 days for International parcels entering New Zealand, particularly for deliveries into Wellington, Manawatu, Hamilton and Hawkes Bay.

China

China Post has updated that the processing of mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centres due to COVID until further notice. This directly delays the processing, transiting and delivery of items. As result, the Post is unable to guarantee compliance with the agreed delivery standards.

Ukraine

The Ukrainian postal service has provided an update that road access for postal exchanges with Ukrposhta’s centre in Kyiv is severely limited, some international mail processing operations have been moved to Lviv. Longer transit times are to be expected because of queues at the border and difficult road connections inside Ukraine. Ukrposhta remains committed to maintaining its postal operations, but will not be able to guarantee compliance with the agreed standards.

Sri Lanka

Sri Lankan Post has updated that the restrictions previously declared in October 2021 remains applicable. In addition, current fuel and power shortages are also affecting mail transportation as well as power supply interruptions. As result, the Post is still unable to guarantee compliance with delivery standards for all mail types.

New Caledonia

New Caledonian Post has updated that mail processing and delivery have returned to normal for Import mail arriving, currently via New Zealand.

Australia

Per Australian Post: Flooding and extreme weather conditions across the Northern Rivers Region in New South Wales and in Queensland are causing some delivery delays for items coming in and out of these regions. Local deliveries in flood-affected areas are also impacted. The safety of our people and the community is our priority and we will recommence deliveries as soon as it is safe to do so. While every effort was made to move mail and parcels to a safe location prior to the flooding, we expect some items will have been severely damaged or washed away. As soon as our affected sites can be accessed safely, our team will work to assess the impact and undamaged items will be delivered as soon as possible. Post Office closures While we have been able to reopen some Post Offices and delivery facilities, a number of our locations have experienced significant flood damage and are likely to remain closed for a while. We are making arrangements to ensure everyone in the community will continue to receive service. This includes letting customers of affected Post Offices know about alternative collection locations and installing mobile Post Offices.

Peru

Peru Post advises that freight carriers began a national strike on April 4 and the government declared a state of social immobilization on April 5, which will result in delays in processing of mail items.

Thailand

Thailand Post advises that the government has extended by two months a nationwide state of emergency because of the COVID-19 pandemic, effective through May 31. This may have impacts on mail processing for international inbound and outbound items and on agreed service delivery standards. The post is therefore unable to guarantee compliance with agreed standards.

China

China Post advises that to prevent further transmission of COVID-19 the processing of inbound mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centers until further notice. Inbound mail received by these offices of exchange cannot be processed or transported to sorting centers/delivery offices. This delays processing, transiting and delivery of inbound mail, as well as updating of electronic messages and responses to online customer inquiries.

Spain

Spain’s post advises that a transport stoppage has been affecting the movement of mail since March 14. There also may be some delays on mainland road routes and mixed routes (road and ship) to the Canary and Balearic islands.

China

China Post has advised that a two-phase lockdown has been imposed in Shanghai International Airport to contain a resurgent outbreak of COVID. This lockdown is expected to last for between 4-6 days resulting in delays in processing mail and onward delivery. More information will follow once we receive an update on the situation.

Latvia

Latvian Post has advised that the situation arising from a significant increase in COVID-19 cases among staff members has come to an end. As a result, its postal operations have returned to normal.

Jamaica

Jamaica Post has advised that the Government of Jamaica has lifted the national curfew with effect from Friday, 18th March 2022.

Italy

Poste Italiane advises that the backlog of items held in Italian customs has been cleared and that delays are no longer being experienced in the processing of postal items. To ensure that your items can continue to be processed without delays, please provide full and accurate data before posting your items.

Thailand

Thailand Post has updated that the rain in the southern part of Thailand has ceased, and postal services are back to normal as of 7 March 2022.

Ukraine

Ukraine Post advises that some post offices across various regions will continue to be open on a limited basis so customers can receive mail and parcels. The post also advises countries to send their international postal items to Ukraine via Poland, Slovakia or Latvia. The post will be collecting the consignments from those countries.

Thailand

Thailand Post advises that continuing rain in the southern part of the country has caused floods in the provinces of Songkhla, Pattani and Narathiwat (postcodes 90210, 94XXX and 96XXX). Blocked roads are leading to delays in transporting and delivering mail and customers are facing difficulties accessing postal services in these areas.