St. Vincent and the Grenadines

The Saint Vincent Post Office has informed us that the country is currently under a national emergency following the eruption of the La Soufrière volcano. An evacuation order was issued by the Prime Minister for people in areas near the volcano (red zone). All postal staff are reported to be safe, but this emergency will likely impact the processing and delivery of mail coming into the country.

Czech Republic

The lockdown has now ended. However, the previously announced restrictions in terms of service standards and application of force majeure remain in place. Hence, delays are still to be expected until further notice.

New Caledonia

New Caledonia’s post advises that a gradual lifting of lockdown measures will be complete as of April 11. As a result, mail items requiring the addressee’s signature on delivery will once again be handed over against the addressee’s signature and, as appropriate, verification of the addressee’s identity.

Latvia

Latvia’s post advises that the government has lifted a state of emergency and some restrictions aimed at preventing spread of COVID-19 have been relaxed. A previously declared force majeure situation is closed. However, due to cancellation of flights and certain safety measures that remain in place, processing of inbound and outbound postal items may still be subject to significant delays.

Israel

Israel Post advises that the lockdown announced on Jan. 11 has now ended. However, restrictions in terms of service standards and application of force majeure remain in place.

Indonesia

Indonesian Post has informed that heavy rain in East Nusa Tenggara Province on Sunday 4 April 2021, led to floods and landslides which rendered all major roads in those areas inpassible by vehicle. Delays are therefore to be expected in the processing and delivery of all mail types. Affected postcode areas from Friday 9 April are: Kupang: 850xx Soe: 855xx Atambua: 857xx Maumere: 861xx Ende: 863xx Komodo: 867xx Waingapu: 871xx

Honduras

Honduras’ post advises that while government restrictions to minimize spread of COVID-19 continue, the processing and delivery of international mail has resumed. The post will continue to operate with reduced staff, which will impact the quality of sorting and delivery of ‎inbound items. Expect delays in processing as well as in customs clearance of inbound and outbound items. A force majeure remains in force.

France

La Poste advises that the government has imposed a new lockdown through May 2 due to a third wave of COVID-19 infections. Only certain shops are permitted to open and travel is restricted. The post will comply with all required measures to protect the health of its employees and the population. Fewer staff will be present in post offices, which will impact operations. These new measures could prevent the post from guaranteeing delivery standards and times.

Chile

Chile’s post advises that due to an increasing number of COVID-19 cases the government has implemented new restrictions and closed the country’s borders. Postal services are suspended until further notice. While passenger flights have been suspended, cargo flights will continue to operate. Postal services dependent on such flights will continue only with mandatory documentation.

Peru

Peru’s post advises that it is taking steps to re-establish service levels and restore normal operations for all types of mail, including nationwide mail delivery. In addition, the air transport sector is steadily recovering, allowing the post to lift the force majeure with respect to acceptance and processing of international items.

Mauritius

Mauritius Post advises that the government has extended a lockdown until April 30 in response to a significant number of new COVID-19 infections. Postal services will be limited until April 10 with all postal activities resuming April 12. However, the lockdown will have an impact on postal operations. Although the airport remains open, international air traffic is limited to a few airlines. The post will be unable to collect and send outbound mail for certain destinations. Processing and delivery of all types of mail will continue to be affected and the post is unable to guarantee compliance with agreed standards.

France

La Poste has updated that the French Government has announced a new lockdown from 3 April to 2 May 2021. Reinforced measures have been put in place in the most impacted regions since 20 March, and this has now been extended to the whole country from 4 April, with restrictions on business and travel. All schools and colleges have been closed since 2 April. La Poste has to comply with all necessary measures, which is likely to impact mail operations so delivery standards can not be guaranteed.

Lithuania

Lithuania’s post advises that the government has extended the full-country lockdown until April 30 in order to control the spread of the coronavirus. While the lockdown is in place, postal services will continue to operate under certain restrictions, including a reduced workforce to minimize physical contacts between people. Items normally requiring the addressee’s signature upon delivery can be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and the post is unable to guarantee compliance with the usual delivery standards. Therefore, the situation of force majeure declared will continue to apply.

Poland

Poland’s post advises that the government has implemented a national lockdown from March 20 to April 9 due to COVID-19. The post will continue to provide postal services in line with public health measures and other restrictions, but will be operating with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Poland’s post is unable to guarantee compliance with the agreed standards.

Czech Republic

Czech Republic’s post advises that the government has extended the state of emergency for a further 14 days, with effect from March 28, due to COVID-19. The post will continue to provide postal services in line with public health measures and other restrictions, but will be operating with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Czech Republic’s post is unable to guarantee compliance with the agreed standards. The situation of force majeure previously notified is being extended until further notice and the restrictions will continue to apply.

Brazil

Brazil’s post advises that the cities of São Paulo and Rio de Janeiro and their respective metropolitan regions have declared an emergency 10-day holiday from March 26 to April 4 due to a critical COVID-19 situation in the country.

Bermuda

Bermuda Post has informed us that staff at Bermuda’s Office of Exchange have been asked to self-quarantine until advised by their local health authority to return to work. This will have a direct impact on postal operations as Bermuda Post is not able to collect, transport, process and deliver international mail. Force Majeure is declared, with significant delays to be expected until further notice.

Belgium

Belgium’s post advises that the government has announced a new lockdown from March 26 until at least April 25 due to COVID-19. The lockdown measures in place for certain categories of staff across Belgium prevent full compliance with delivery times and collection of the addressee’s signature, and may thus result in processing and delivery delays. Belgium’s post will continue to provide its services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered against the postal worker’s signature in place of the customer’s (in the customer’s presence).

Slovakia

Slovakia’s post advises that the government has extended a state of emergency through the end of April. The post will continue to provide services in line with public health measures and other restrictions but with a reduced workforce. Processing and delivery of all types of inbound and outbound mail will continue to be affected and the post is unable to guarantee compliance with agreed service standards.

Mauritius

Mauritius Post advises that the government has extended a lockdown until March 30. All post offices and international mail processing centers are closed. As a result, mail processing and delivery as well as responses to online customer inquiries will continue to be affected. A force majeure continues with an impact on quality of service for all types of mail.

Jamaica

Jamaica’s post advises that the government has extended a national curfew until April 13. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and the dispatch of mail vans, as well as responses to online customer inquiries. A force majeure continues with an impact on quality of service for all types of mail, including inbound and outbound letters, parcels and express mail service items.

Thailand

Thailand’s post advises that the government has declared a state of emergency to minimize spread of COVID-19. Public health measures and restrictions are affecting international inbound and outbound postal operations and a situation of force majeure is invoked with respect to quality of service until the situation returns to normal.

Poland

Polish Post has updated that due to the current COVID-19 situation, the Polish Government has implemented a national lockdown until 9 April 2021, with effect from 20 March 2021. The processing and delivery of all mail types will be affected, and delivery standards cannot be guaranteed.

New Zealand

New Zealand Post advises that the country has returned to Alert Level 1 of the national pandemic plan.

Malta

Malta’s post advises that due to new government measures to control the pandemic, inbound and outbound letter-post, parcel-post and EMS services remain severely disrupted due to very limited airline capacity to Malta. This disruption is expected to continue until airlines resume normal operations and sufficient transportation capacity becomes available. To abide with national health guidelines, the post is also adapting its domestic operations as appropriate to protect the health of postal workers. Malta’s post cannot currently guarantee delivery standards and times. Delays in the processing and delivery of mail are also to be expected.