Due to resourcing issues, deliveries in areas are likely to be limited. Customers can collect an item for which we’ve left a ‘Something for you’ card from the Customer Service Points at one of the offices, office opening times can be checked at royalmail.com/services-near-you. If customers have not been left a ‘Something for you card’, mail will not be available for collection.
Due to snow storms from 7 January 2021, the collection and delivery of mail has been severely affected in all parts of Spain.
Morocco’s post advises that flooding in several regions of the country has caused delays in mail transportation and delivery.
Barbados Postal Service advises that the government has imposed a night curfew until Jan. 14 because of a spike in COVID-19 infections. Service delivery standards for letters, parcels and express mail service items have been affected and a situation of force majeure has been declared until the situation returns to normal.
Slovakia advises that the government has extended a general lockdown until Jan. 24 in response to a significant number of new COVID-19 infections. There will be impacts to collection and delivery of domestic and international mail.
Korea’s post advises that several cases of COVID-19 have been confirmed among the workforce of the Seoul office of exchange. As staff shortages are expected during the coming weeks, there will be significant delays in processing and delivery of both inbound and outbound mail items.
Jamaica’s post advises that the government has extended a national curfew until Jan. 15. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations and mail delivery as well as responses to online customer inquiries. A force majeure situation continues with an impact on quality of service for all types of mail, including inbound and outbound letters, parcels and express mail service items.
Chad’s post advises that a one-week lockdown was implemented Jan. 4 in the capital N’Djamena to limit spread of COVID-19. All inbound and outbound passenger flights there have been suspended during the lockdown.
South African Post Office advises that the government has tightened restrictions through Jan. 15 due to the COVID-19 pandemic. Some business sectors and public facilities have been closed and international trade is limited. The post will continue to dispatch mail to countries if the relevant air carrier is operating. It will also continue to receive mail for delivery in South Africa. It will not be possible to meet delivery standards for all mail classes. The post is again operating under force majeure conditions.
Serbia’s post advises that a state of emergency in the country has been lifted and sorting and delivery of inbound international postal items has resumed as normal. However, due to lack of transport routes and restrictions in air traffic, outbound postal traffic has not yet been established with all countries.
Panama’s post advises that the government has issued restrictions on movement in two provinces Jan. 4-14 due to an increase in COVID-19 cases. Post offices in Panama and Panama Oeste (West) provinces will remain closed and no inbound or outbound mail will be accepted. Expect delivery delays during this period for inbound mail arriving at Panama’s offices of exchange and destined for post offices in the affected provinces. All other post offices, mail processing centers (domestic and international) and the airport office are operating with reduced working hours. Administrative offices will be closed during this period. There are outbound international mail operations to the United States and the post can receive inbound mail. Service standards for inbound and outbound mail cannot be guaranteed and a situation of force majeure continues.
New Zealand Post advises that inbound international mail services are operating normally for the acceptance and delivery of all inbound mail types and classes (letters and parcels).
Mongolia’s post advises that the government has introduced additional lockdown measures through Jan. 6 because of increasing COVID-19 cases. There are impacts to air and road transport. The post is accepting all types of mail to a reduced number of destinations, including the United States.
Israel’s post advises that the government has declared a nationwide lockdown through Jan. 11 due to an increasing number of people affected by the COVID-19 pandemic. Postal services will continue to function with restrictions, including closure of delivery points in shops, quarantines in high-risk areas, reduced working hours in post offices, and reduction of the workforce to minimize contacts between people. Items normally requiring the addressee’s signature upon delivery will continue to be handed over without signature. These measures will affect processing and delivery with an impact on quality of service. A force majeure remains in place.
Greece’s post advises that the government has extended a nationwide lockdown through the end of January in response to the COVID-19 pandemic. There will be impacts on collection and delivery of domestic and international mail.
El Salvador’s post advises that its international inbound mail services are operating normally. In addition, outbound services have resumed to all countries where possible. Expect delays in processing and delivery of letters due to safety measures. However, the post is taking all possible measures to provide normal services.
Vietnam’s post advises that the COVID-19 situation has improved and normal postal services, including delivery of inbound mail items, have resumed.
Portugal’s post advises that the government has announced a new lockdown through Jan. 7 to combat a resurgence of COVID-19. The post will continue to provide postal services but will operate with a reduced workforce and subject to new restrictions and safety guidelines. Processing and delivery of all types of inbound and outbound mail will continue to be affected, and the post is unable to guarantee compliance with agreed standards. A force majeure situation remains in place until further notice.
Poland’s post advises that international mail acceptance operations are limited to a few airlines at the Warsaw airport. Mail is being accepted to the United States and some other destinations. Postal services to the United Kingdom are suspended until further notice because of interruptions in air and ground transport.
Germany’s post advises that several European countries have imposed transport and travel bans on the United Kingdom due to COVID-19. The post has stopped accepting transit mail to the UK and Ireland.
Canada Post advises that it continues to experience significant disruptions to its activities because of exceptional precautionary measures implemented to protect the health and safety of its employees and Canadians, as well as persistent challenges relating to availability of transport links. Canada is experiencing a second wave of COVID-19 and all provinces remain in a state of emergency. A previously declared force majeure situation for all international letter-post, parcel-post and express mail service items will remain in effect until further notice. Canada Post continues to follow the guidance and safety recommendations issued by the Public Health Agency of Canada, including physical distancing and self-quarantine for affected individuals. These measures have resulted in delays in mail processing, unprecedented levels of absenteeism among operational staff, and temporary facility closures due to COVID-19 outbreaks. It has not been possible to ensure on-time delivery since March 18 and this guarantee remains suspended until further notice.
Due to Covid shutdowns in the United Kingdom, there are disruptions in the transportation of goods/mail into and out of the country, ultimately adversely impacting transit throughout mainland Europe. We are monitoring the situation closely and making adjustments to our routings as needed. Please note that items shipped since last week will incur delays.
Slovenia’s post advises that a national lockdown continues because of a significant number of new coronavirus infections. The government has extended a formal declaration of epidemic. As a result, the post is extending its force majeure through Dec. 31.
Lithuania’s post advises that the government has tightened its lockdown measures and extended a national quarantine until Jan. 31. Postal services will be operating under certain restrictions, such as limited working hours in post offices and a reduced workforce in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. Processing and delivery of all types of inbound and outbound mail will be affected, and the post is unable to guarantee compliance with usual delivery standards. Therefore, a force majeure will continue to apply.
Brazil’s post advises that its case of force majeure due to COVID-19 impacts will end Dec. 31. Beginning Jan. 1, postal operations will be back to normal. The post will still follow safety guidelines. All items normally requiring signature upon delivery will continue to be handed over without signature.