Australia

Australia Post advises that extreme weather conditions and flooding across New South Wales are impacting the delivery and collection of all mail products in postcode areas 2747, 2748, 2749, 2750, 2752, 2753, 2754, 2756, 2757, 2758, 2759, 2765 and 2775.

Sri Lanka

The Sri Lankan Post has updated that while previous Covid-19 restrictions still remain in place, the Sri Lankan government has also imposed a temporary restricted work plan on all government institutions. As a result, the Sri Lankan Post has reduced its working days to three days a week, with deliveries being made on Tuesdays, Wednesdays and Thursdays. This means that delivery standards can not be met for items destined for Sri Lanka until further notice.

Aruba

Aruba Post has updated that the tropical storm warning has been lifted and postal operations have resumed as of 1 July 2022.

China

China Post has notified that they are now in the process of clearing the backlog of items currently held up due to quarantine measures at the airports. However, Covid-19 restrictions remain in place in China and continue to directly impact the processing, transiting and delivery of items. Restrictions are particularly impacting Shanghai and Guangzhou. As a result, the post is unable to guarantee compliance with the agreed delivery standards and delays should be expected for items destined for China.

Aruba

Aruba Post has informed that a code red tropical storm warning has been in place throughout the island of Aruba since 28th of June 2022. Post Aruba has suspended all postal operations from Wednesday 29th of June. Therefore, delays should be expected for items destined for Aruba until further notice.

Indonesia

Indonesian Post has updated that the covid-19 situation in Indonesia has improved. However, there are still limited flights outside of Java Island and as a result, the post is still not able to meet delivery standards until further notice.

Macao

Macao Post has informed that they have been assessed as being at extremely high risk of a community outbreak of COVID-19. In order to prevent this, the local government has declared a state of immediate prevention as of 19 June. As a result, all deliveries are suspended until further notice. We will continue to monitor the situation and update accordingly.

New Caledonia

New Caledonia Post has updated that they are currently experiencing airline capacity issues which as a result is increasing transportation times. Therefore, delays should be expected for items destined for New Caledonia.

South Africa

South African Post has informed that the post is currently relocating its Johannesburg office of exchange. This relocation will impact the processing of items and therefore delays should be expected for items destined for South Africa until further notice. An update will be provided as soon as it is available.

New Zealand

New Zealand post have updated that the Government has announced a nationwide move to the orange setting of the pandemic plan. Most restrictions relating to Covid-19 have now been lifted. Nevertheless, New Zealand post still faces significant absence rates across its workforce, as the virus continues its progression through New Zealand’s three main islands, so some delays may still be observed.

Jamaica

Jamaica post has informed that a strike by air traffic controllers was called on Thursday 12th of May 2022. The strike led to disruption of mail operations and flight cancellations. As a result, this may impact the delivery of items destined for Jamaica. An update will be provided once this becomes available.

Fiji

Fiji post has provided an update that services have returned to normal as of the 1st of May 2022.

Bulgaria

Bulgarian post has informed that they are still experiencing the IT issues that have been ongoing since the 16th of April 2022, due to a cyberattack. Currently, the IT systems still remain down. As a result, the post will not be able to provide tracking details and is unable to meet delivery standards until the IT systems operation has resumed. The post is continuing to work to resolve this issue and we will provide an update once this becomes available.

New Zealand

New Zealand post have updated that they are experiencing delays of up to 3 days for mail items, due to precautionary maintenance on their electric mail buggy fleet. The post has also updated that they are experiencing delays of up to 2 days for parcel delivery in Wellington, Waikato, Hawkes Bay and Palmerston North, the West Coast, Invercargill, and Dunedin. Delivery delays of up to a day should also be expected for parcels being sent across the rest of country.

Panama

Panama Post has updated that all of their processing facilities are operating under normal working hours but subject to special measures established by the Ministry of Health of Panama. As result it is unable to guarantee delivery standards until further notice.

Jamaica

Jamaica Post has informed that their international mail processing centre has been experiencing IT issues affecting connectivity and customs-related procedures, since 25 April 2022 which has prevented the processing of International Mail. As a result, delays should be expected to items destined for Jamaica.

Indonesia

Indonesian Post has updated that covid-19 restrictions are still in place and as a result, the post is still not able to meet delivery standards until further notice.

Canada

Please be advised that as of June 17, 2022, Canada Post is no longer providing Electronic Undeliverable Publication Return (UPM) Service.  If you would like to continue to receive returns for your Canada Publication Mail, please reach out to your Sales and/or Customer Service Representative to discuss available options.

New Zealand

New Zealand Post has updated that customers should expect delays of between 7-10 days for International parcels entering New Zealand, particularly for deliveries into Wellington, Manawatu, Hamilton and Hawkes Bay.

China

China Post has updated that the processing of mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centres due to COVID until further notice. This directly delays the processing, transiting and delivery of items. As result, the Post is unable to guarantee compliance with the agreed delivery standards.

Ukraine

The Ukrainian postal service has provided an update that road access for postal exchanges with Ukrposhta’s centre in Kyiv is severely limited, some international mail processing operations have been moved to Lviv. Longer transit times are to be expected because of queues at the border and difficult road connections inside Ukraine. Ukrposhta remains committed to maintaining its postal operations, but will not be able to guarantee compliance with the agreed standards.

Sri Lanka

Sri Lankan Post has updated that the restrictions previously declared in October 2021 remains applicable. In addition, current fuel and power shortages are also affecting mail transportation as well as power supply interruptions. As result, the Post is still unable to guarantee compliance with delivery standards for all mail types.

New Caledonia

New Caledonian Post has updated that mail processing and delivery have returned to normal for Import mail arriving, currently via New Zealand.

Australia

Per Australian Post: Flooding and extreme weather conditions across the Northern Rivers Region in New South Wales and in Queensland are causing some delivery delays for items coming in and out of these regions. Local deliveries in flood-affected areas are also impacted. The safety of our people and the community is our priority and we will recommence deliveries as soon as it is safe to do so. While every effort was made to move mail and parcels to a safe location prior to the flooding, we expect some items will have been severely damaged or washed away. As soon as our affected sites can be accessed safely, our team will work to assess the impact and undamaged items will be delivered as soon as possible. Post Office closures While we have been able to reopen some Post Offices and delivery facilities, a number of our locations have experienced significant flood damage and are likely to remain closed for a while. We are making arrangements to ensure everyone in the community will continue to receive service. This includes letting customers of affected Post Offices know about alternative collection locations and installing mobile Post Offices.

Peru

Peru Post advises that freight carriers began a national strike on April 4 and the government declared a state of social immobilization on April 5, which will result in delays in processing of mail items.