ADVISORY ALERTS

Mauritius

Mauritius Post has advised that they are extending the suspension of mail services until May 4, 2020.

Honduras

Empresa de Correos de Honduras (Honducor) has advised that they are extending the suspension of mail services until April 19, 2020, or a later date to be communicated in due course.

Peru

Servicios Postales del Perú – SERPOST S.A, has extended the suspension of all mail services until April 26, 2020.

Cuba

Correos de Cuba has suspended all international mail operations due to the cancellation of flights to and from Cuba. Correos de Cuba cannot guarantee delivery times or comply with the established rules for the processing and delivery of letter-post, parcel-post or EMS items.

Iran

Iran National Post has advised that the government of the Islamic Republic of Iran has declared a reduction of public services from March 24, 2020 to avoid the spread of COVID-19. Service delivery standards cannot be guaranteed. Owing to insufficient transport capacity following cancellation and reduction of many international flights, Iran Post has limited sending outbound mails (letter-post, parcel-post and EMS items) to a growing number of destinations. As a result it is declaring a situation of force majeure, with immediate effect and ceasing to accept mails to those destinations until sufficient transport capacity becomes available.

Maldives

Maldives Post has advised that the Government of the Maldives has decided to extend and update measures taken to limit the spread of the coronavirus (COVID-19), until further notice. Therefore, Maldives Post is suspending the processing of outbound mail destined to foreign countries, including the United States. It is unable to guarantee delivery standards for all inbound mail (letter-post, parcel-post and EMS items), and signature on delivery is also suspended. The disruption is expected to continue until the epidemic is over. Consequently, service delivery standards cannot be guaranteed, and the previously declared situation of force majeure remains in effect.

Togo

The Togo Postal Corporation has advised that the Togolese Government has declared a curfew and modified working hours.  It has also suspended commercial flights to and from most other countries, restricted movements around Togo and closed land borders, and is promoting social distancing. These various measures will impact he collection, transmission and delivery of mail.  Consequently, the Togo Postal Corporation will no longer be able to fulfil its obligations in terms of mail processing standards, or guarantee quality of service for letter-post, parcel-post or EMS items, until the situation returns to normal. It is therefore declaring a case of force majeure for all categories of inbound and outbound mail, though it will carry on providing postal services as far as it is able to.

Portugal

CTT Correios de Portugal has advised that the state of emergency has been extended until at least April 17, 2020 and additional precautionary measures have been implemented. Registered mail is now deposited in mailboxes, with the exception of registered mail with associated special services. Instead of collecting the recipient’s signature, the mail carrier will ask for the recipient’s name, and will enter this information, followed by “CV19” or “Contingência”, in the signature field on the handheld device. Items subject to a delivery notice are now available for collection at post offices for a period of 15 working days. The situation of force majeure has been extended until further notice. Further, CTT Correios de Portugal is unable to dispatch postal items to many destinations.

Nepal

Nepal Post has advised that the lockdown has been extended until April 15, 2020. These measures have a significant impact on the collection, transmission and delivery of all postal products.

Curacao

Cpost International N.V. has advised that the Government of Curaçao has suspended all inbound and outbound international flights which is having a direct impact on service quality for both international inbound and outbound services. Cpost International is experiencing significant disruption to its daily operations and is therefore declaring a situation of force majeure and ceasing to accept inbound letter-post and parcel-post items until sufficient transport capacity becomes available. It will continue to provide restricted postal services. This means that it is unable to guarantee delivery standards for letter-post, parcel-post and EMS items. Signatures will no longer be requested for any deliveries, and no proof of delivery can be provided until further notice.

Samoa

Samoa Post has advised that the suspension of all postal operations has been extended until further notice

Mongolia

Mongol Post has advised that all international flights to and from Ulaanbaatar are suspended until April 30, 2020, or later. Its international mail center will remain closed until May 1, 2020.

Malawi

Malawi Post Corporation (MPC) has advised that, owing the grounding of flights into and out of Malawi by its partner airline because of the COVID-19 pandemic, MPC is suspending international mail operations until further notice. MPC is therefore declaring a situation of force majeure. It is unable to guarantee outbound and inbound mail standards for all categories of mail (letter-post and parcel-post items).

French Polynesia

OPT PF – FARE RATA has advised that it is currently unable to accept letter-post, parcel-post or Express Mail Service (EMS) items until national and international flights have resumed.

Cayman Islands

The Cayman Islands Postal Service has advised that the suspension of all postal operations has been extended until April 20, 2020.

Vietnam

VNPost has advised that that the government is extending the measures to minimize the spread of COVID-19 to nine new locations (see red text). Delivery of letter-post, parcel-post and EMS items may be delayed to the following areas: Bac Ninh (220000-229999 Binh Duong (820000-829999) Can Tho (900000-909999) Dac Lac (630000-639999) Dong Nai (810000-819999) Khanh Hoa (650000-659999) Lang Son (240000-249999) Long An (850000-859999) Tra Vinh (940000-949999) Ha Noi (100000-159999) Hai Phong (180000-189999) Quang Ninh (200000-209999) Soc Trang (950000-959999) Hung Yen (160000-169999) Quang Binh (510000-519999) Quang Nam (560000-569999) Da Nang (550000-559999) Hau Giang (910000-919999) Binh Dinh (590000-599999) Bac Giang (230000-239999) Hue (530000-539999) Thai Nguyen (250000-259999) Ninh Thuan (660000-669999) Kien Giang (920000-929999) Quang Tri (520000-529999) Ha Tinh (480000-489999) Nghe An (460000-479999) Ninh Binh (430000-439999) Ho Chi Minh (700000-769999) Thanh Hoa (440000-459999)

Spain

Correos y Telégrafos has advised that, owing to the suspension of flights to and from Spain, it is currently able to send mail (letter-post, parcel-post and EMS items) and parcels to the following countries only; Austria, Belgium, Brazil, Canada, China, Colombia, Finland, France, Germany, Hungary, India, Ireland, Israel, Italy, South Korea, Netherlands, Portugal, Russia, Sweden, Switzerland, United Kingdom, and United States of America. The Spanish Government has extended the state of alert until April 26, 2020 in order to reduce the risk of the spread of the novel coronavirus. This state of alert may be further extended. As a result, the distribution of international mail will be subject to major delays until the situation returns to normal.

Nepal

Nepal Post has advised that all international flights are further suspended until April 30, 2020. The lockdown remains in force until April 15, 2020. Collection, transmission and delivery of all postal products is significantly impacted.

Luxembourg

Post Luxembourg has advised that the delivery of letter post will be suspended on April 10, 2020, until further notice.

Kuwait

Kuwait Postal Sector has extended the suspension of all inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items until May 1, 2020. Therefore, the situation of force majeure declared previously is to be extended until May 1, 2020.

Papua New Guinea

Post PNG has advised that the measures taken to minimize the spread of COVID-19 have been extended for a further two months, until June 1, 2020.

Netherlands

PostNL has advised that effective March 16, 2020 alternative proofs of delivery were implemented for all international inbound items that would normally require a signature. Alternatives include: signature of the delivery person, the last three digits of the addressee’s identification card, or simply a proof of delivery scan event. This temporary measure will be effective until further notice.

Montenegro

Montenegro Post has advised that it is now able to send mail to: Austria, Bosnia and Herzegovina, Croatia, Italy, Serbia and Slovenia. Furthermore, it is able to accept all inbound mail from: Croatian Post, Croatian Post Mostar, Post of Serbia and Posta Slovenije.

Latvia

Latvijas Pasts has advised that the state of emergency has been extended until at least May 12, 2020. Therefore, the situation of force majeure previously declared by Latvijas Pasts is being extended until further notice. Latvijas Pasts can no longer guarantee service delivery standards and significant delays should be expected.

South Korea

Korea Post has advised that, owing to the suspension of flights, the processing of all outbound letter-post, parcel-post and EMS items destined to Guam is suspended from April 10, 2020 until further notice.