Vietnam

Vietnam’s post advises that due to a significant number of new COVID-19 infections detected in Vietnam as of April 15, the government has both extended and reinforced measures to minimize the spread of COVID-19. During this period, Vietnam’s post will continue to provide postal services, but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and the post is unable to guarantee compliance with the agreed standards. Therefore, the situation of force majeure previously declared continues to apply until further notice.

Samoa

The Government of Samoa has extended the state of emergency until 15 June 2021. There is still only one cargo flight per week in which Samoa Post can send outbound mail and receive inbound mail. Furthermore, all inbound mail is subject to a three-days quarantine before being processed and delivered. As a result, Samoa Post has advised that delays are to be expected.

Nepal

Nepal Post has advised the Nepalese Government has extended the lockdown in the Kathmandu Valley until 27 May 2021. Inbound international flights have been suspended until 14 May 2021. A partial lockdown is already in place throughout the country, and all public transportation and domestic flights are suspended. As result of these measures, collection and delivery delay are likely for all mail types during this period.

Israel

Israeli Post has advised interruptions and delays in the distribution and collection of all mail types may be experienced as a result of the security situation in the south and centre of the country.

Colombia

Colombia’s post advises that, as an essential service, the Colombian postal service is exempt from the restrictions on movement. It is continuing to provide domestic and international services in line with the latest developments regarding COVID-19. In addition, the previously communicated measures affecting operations will remain in place, and will continue to cause significant delays to all inbound and outbound international letter-post, parcel-post and EMS services. Due to the continuation of force majeure, the cancellation of international flights, the closure of borders, and the internal measures taken by countries and their designated operators, Colombia’s post is unable to send letter-post, parcel-post and EMS items to various member countries. The multiple protests throughout the country since April 28 are presenting challenges in terms of mail collection and delivery, given the road closures and vandalism, requiring protection of employees and postal infrastructure. This is leading to operational and last-mile delivery delays.

Jamaica

Jamaica’s post advises that the government has extended its national curfew until June 3. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery, messaging updates and responses to online customer inquiries. The force majeure situation previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. Jamaica’s post will provide further updates once the situation has returned to normal.

Hungary

Magyar Posta has advised the state of emergency, declared by the Hungarian Post last year, has ended.

Thailand

Thailand Post advises that the Suvarnabhumi Office of Exchange has reopened and normal operations have resumed.

Nepal

The Nepalese Government has suspended all inbound flights with effect from 6 to 14 May 2021. All domestic flights and public transport have already been suspended from 3 May 2021 as part of the partial lockdown implemented from 29 April 2021 for a period of two weeks. As result of these measures, collection and delivery delays are likely for all mail types.

Mauritius

Mauritius Post advises that all postal activities resumed as of April 12, but the sending of outgoing mail and receiving of incoming mail continues to be affected due to border closures and limited flights. Therefore, the restrictions regarding service standards and the application of force majeure established in previous messages remain unchanged.

Madagascar

Madagascar’s post advises that the government has introduced new restrictions and closed access to certain regions of the country effective May 3 to 16. Cargo flights will continue to operate, as well as the postal services that depend on them. Under these circumstances, Madagascar’s post is currently unable to guarantee quality of service for inbound and outbound mail (letter-post, parcel-post and EMS items), or to meet standards for export and delivery of EMS items. While delays are to be expected, mail will continue to be delivered.

France

La Poste has updated us that the Government has extended the lockdown to 19 May 2021 (subject to review). As a result of the COVID-19 measures and higher absenteeism, delivery standards cannot be guaranteed for all mail types.

Croatia

Croatia’s post reports that after an earthquake, a lot of seismic activity has been observed in the affected area. Post offices 44000 Sisak and 44010 Sisak-Caprag are closed, but to ensure continuity of service to customers, activities have been moved to the following post offices: 44103 Sisak, 44104 Sisak and 44105 Sisak. Postal workers who had been assigned to the now closed post offices have been reassigned to other post offices to ensure continuity of service.

Bermuda

Bermuda’s post advises that staff at Bermuda’s office of exchange have been asked to self-quarantine until advised by local health authorities to return to work. This is having a direct impact on service quality and operations. Therefore, the post is declaring a situation of force majeure due to COVID-19 and, in particular, the inability to pick up international mail from the airport, and to transport, process and deliver mail locally.

Lithuania

Lithuania’s post advises that the government has extended its full-country lockdown until May 31 in order to control the spread of the coronavirus. While the lockdown remains in place, postal services will continue to operate under certain restrictions, including a reduced workforce to minimize physical contact between people. Items normally requiring the addressee’s signature upon delivery can be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lithuania’s post is unable to guarantee compliance with the usual delivery standards.

India

India Post advises that certain restrictions have been reintroduced in the country as a result of COVID-19. The post continues to accept inbound international mail (letter-post, parcel-post and EMS items); however, due to the limited domestic transport capacity, the declared or otherwise agreed service delivery standards (including delivery times and other quality parameters) cannot be guaranteed.

Thailand

Thailand’s post advises that the Suvarnabhumi office of exchange will be closed through May 4 due to several cases of COVID-19 at the facility. Expect delays in processing of all inbound and outbound international mail already accepted or received. Outbound international services to all destinations will be suspended during this period. The exchange office is scheduled to resume operations on May 5.

Sri Lanka

Sri Lanka’s post advises that the government has implemented new measures to prevent spread of COVID-19. There are impacts to delivery standards for all categories of mail and the post will not be able to guarantee service standards. All mail sent to Sri Lanka will be processed and delivered in compliance with government restrictions. The office of exchange and all other mail sorting centers are operating with a reduced work force. International airports remain open to limited passenger/cargo flights and outbound mail transport is restricted to a limited number of destinations with available air carriers.

Slovakia

Slovakia Post has updated us that the Slovakian Government has extended the general lockdown by a further 30 days, from 29 April 2021 to the end of May. The processing and delivery of all mail types will continue to be affected, with Force Majeure remaining in place until further notice.

Nepal

Nepal Post has informed us that the Government has announced a two-week lockdown in the Kathmandu Valley, and cities with high rates of COVID-19 from 29 April 2021. All public transport services are suspended during the lockdown, except for domestic and international flights to and from Kathmandu, in compliance with Government procedures. As a result of these measures, collection and delivery delays are likely for all mail types.

French Polynesia

French Polynesia Post has updated that international flights are still limited, with some partial flight resumption due in May. Flights to and from France continue to operate twice per week, and international flights to the Oceania zone remain suspended. As a result, French Polynesia Post is unable to meet quality of service standards for all mail types.

Fiji

Fiji’s post advises that most international commercial flights to and from the country have been suspended until further notice due to the coronavirus pandemic. The post is experiencing significant disruption in its daily operations, including collection and deliveries for all international mail categories and services.

Seychelles

Seychelles’ post advises that restrictive measures imposed by the government due to COVID-19 are gradually being lifted. The post has resumed normal operations and the situation of force majeure is closed.

Slovenia

The Slovenian Government has extended the general lockdown in place throughout Slovenia by a further 30 days, until 17 April. The processing and delivery of all mail types will continue to be affected, and the force majeure situation remains in place until further notice.

Jamaica

Jamaica’s post advises that the government has extended a national curfew until May 4. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery and the dispatch of mail vans, as well as the timely provision of EDI messaging updates and responses to online customer inquiries. A force majeure continues to apply, with an impact on quality of service for all types of mail.