New Zealand

New Zealand Post has updated that as a result of a confirmed community outbreak of COVID-19 in Auckland, the Government has moved the Auckland region to national COVID-19 Alert Level 3 from 00.00 (midnight) local time on Monday 15 February, provisionally until 23.59 on Wednesday 17 February 2021. The rest of New Zealand has moved to COVID-19 Alert Level 2 for the same period. Postal operation will continue, as was the case during the previous COVID-19 alerts, subject to restrictions. Contactless delivery and pick up processes will be in place, so no signatures taken on delivery. New Zealand Post can no longer guarantee service delivery standards and has invoked Force Majeure until further notice.

Greece

Greece’s post advises that the government has announced new lockdown measures in the Attica region due to increasing COVID-19 cases. These measures could be applied to other regions in the coming days. There will be a direct impact on all postal operations.

Slovakia

Slovakia’s post advises that the government has extended a state of emergency until March 19 in response to a significant rise in the number of COVID-19 infections. The post will continue to provide services in line with public health measures and other restrictions but with a reduced workforce. Processing and delivery of all types of inbound and outbound mail will continue to be affected and the post is unable to guarantee compliance with agreed standards. A force majeure is extended until further notice.

Latvia

Latvia’s post advises that the government has extended a state of emergency until at least April 6 to limit spread of COVID-19. Postal services will continue to function with restrictions such as reduced working hours in post offices and reductions in the workforce to minimize contact between people. A force majeure is extended until further notice.

Indonesia

Indonesian Post has advised that an earthquake has hit Sulawesi Island, affecting the areas of Mamuju and Majene. As a result, there has been physical damage to facilities and public services are disrupted. Also, heavy rain in the Central Java and West Java provinces has caused floods, which are affecting postal operations. Delays are therefore to be expected in the processing and delivery of all postal items in the affected areas, on top of any delay due to COVID restrictions which are already in place. The earthquake and flood affected areas are: West Java Province: Subang: 412xx; Indramayu: 452xx; Majalengka: 454xx Central Java Province:Semarang:500xx; Pekalongan: 511xx; Pati: 591xx; Demak: 595xx; Kudus: 593xx West Sulawesi Province: Majene: 914xx; Mamuju: 915xx

Suriname

Suriname’s post advises that the government has decided borders will be open for cargo transport only due to an increasing number of COVID-19 infections. Expect delays in processing and delivery of mail, and it will not always be possible to provide proof of delivery. Suriname’s post advises that the government has decided borders will be open for cargo transport only due to an increasing number of COVID-19 infections. Expect delays in processing and delivery of mail, and it will not always be possible to provide proof of delivery.

Spain

Spain’s post advises that a force majeure remains in force due to the COVID-19 pandemic and a state of alert declared by the government.

Barbados

Barbados’ post advises that the government is implementing new measures Feb. 3-17 to respond to a recent spike in COVID-19 cases. As a result, some flights have been reduced or canceled. This may lead to delays in both inbound and outbound mail. Service delivery standards cannot be guaranteed, and a force majeure remains in place.

Vietnam

Vietnam’s post advises that the government has extended measures to minimize spread of COVID-19. The post will continue to provide services but will be operating with a reduced workforce and subject to new restrictions and safety guidelines. Processing and delivery of all types of inbound and outbound mail will continue to be affected, and the post is unable to guarantee compliance with agreed standards. A force majeure remains in place until further notice.

Vanuatu

Vanuatu’s post advises that the government has extended until June 30 a state of emergency declared in response to the COVID-19 pandemic. International borders remain closed but the post can accept international inbound mail and send outbound mail via a weekly cargo flight. It cannot guarantee service quality for international mail and delivery standards until further notice.

Poland

Poland’s post advises that the government has implemented a national quarantine. International air traffic remains open but operations are limited to a few airlines at the international airport in Warsaw. Poland is accepting mail to a reduced number of destinations including the United States.

Peru

Peru’s post advises that the government has extended a national state of emergency until Feb. 14 due to a second wave of the COVID-19 pandemic. With different alert levels in various regions, postal services throughout the country will be affected. A force majeure continues to apply until further notice.

Turkmenistan

Turkmenistan’s post advises that all postal operations have resumed as normal and the situation of force majeure is now closed.

Slovakia

Slovakia’s post advises that the government has extended a general lockdown until Feb. 7 in response to a significant number of new COVID-19 infections. The post will continue to provide postal services in line with public health measures and other restrictions but will be operating with a reduced workforce. Processing and delivery of all types of inbound and outbound mail will be affected and the post is unable guarantee compliance with agreed standards. A situation of force majeure is extended until further notice.

Canada

Canada Post advises that COVID-19 cases have been confirmed at a processing plant in the Toronto area. The Toronto exchange office continues to operate but with a reduced workforce. Disruption to normal operations and reduced processing capacity and clearance within customs operations are to be expected. Also, with further staff shortages, expect delays in processing and delivery of both inbound and outbound mail items.

Samoa

Samoa’s post advises that the government has extended a state of emergency until Feb. 17. All inbound mail is subject to a three-day quarantine upon arrival and delays in mail delivery are to be expected.

Portugal

Portugal’s post advises the government has extended a lockdown through Jan. 30 due to a significant number of new COVID-19 infections. The post will continue to provide postal services but operate with a reduced workforce and subject to new restrictions and safety guidelines. Processing and delivery of all types of inbound and outbound mail will continue to be affected, and the post is unable to guarantee compliance with agreed standards. A force majeure situation remains in place until further notice.

Jamaica

Jamaica’s post advises that the government has extended a national curfew until Feb. 28. Revised working shifts/hours will continue to apply across the postal network, affecting sorting operations, mail delivery and dispatch of mail vans as well as timely messaging updates and responses to online customer inquiries. A force majeure continues to apply with an impact on quality of service for all types of mail.

Chad

Chad’s post advises that the government has reopened air borders and inbound and outbound postal services have returned to normal. However, due to a lockdown in the city of N’Djamena, the post is not able to process postal items sent to or from the rest of the country.

South Africa

South African Post Office advises that the government has extended a lockdown until Feb. 15. The post will continue to dispatch mail to countries if the relevant air carrier is operating. It will also continue to receive mail from countries that send mail for delivery in South Africa. It will not be possible to meet delivery standards for all mail classes. A force majeure continues.

Slovenia

Slovenia’s post advises that the government has extended its formal state of the COVID-19 epidemic by 60 days as of Jan. 17. The post will continue to provide services in line with public health measures and other restrictions but with a reduced workforce, which will affect quality of service for all types of inbound and outbound mail. A situation of force majeure is extended until further notice.

Latvia

Latvia’s post advises that the government has extended a state of emergency until Feb. 7. A force majeure is extended until further notice. Postal services will continue to function with restrictions. Items normally requiring the addressee’s signature upon delivery will be handed over without signature.

Israel

Israel’s post advises that a general lockdown in the country has been extended until Jan. 22 in response to an increase in COVID-19 cases. Postal services will continue to function with restrictions. Items normally requiring the addressee’s signature upon delivery will continue to be handed over without signature. These measures will affect processing and delivery of all types of outbound and inbound mail and will impact quality of service. A force majeure remains in place.

United Kingdom

Due to resourcing issues, deliveries in areas are likely to be limited. Customers can collect an item for which we’ve left a ‘Something for you’ card from the Customer Service Points at one of the offices, office opening times can be checked at royalmail.com/services-near-you. If customers have not been left a ‘Something for you card’, mail will not be available for collection.

Spain

Due to snow storms from 7 January 2021, the collection and delivery of mail has been severely affected in all parts of Spain.